Platas Aparthotel Chetumal, Chetumal ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Plutarco Elias Calles 205, 77000 Chetumal, Quintana Roo, Mexico, Chetumal, Mexico

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Chetumal1400 ft

Airports

Chetumal International (ctm) 2.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy and Clean Room

I stayed in a cozy and quiet room at Hotel Platas. It provided me with a refreshing escape after days filled with activities. It was well-maintained and offered everything I needed for a comfortable stay.

Julia27. USA, 2024-05-12Read full review on

Wonderful Hospitality

One of the highlights of my experience was when Juan Carlos, the owner, kindly invited us to enjoy a meal at Las Quekas. It was such a nice experience, and the food was very nice! The gesture showed genuine hospitality.

Scott88. Canada, 2024-07-21Read full review on

Great Entertainment Options

The room had a flatscreen TV with SKY service, which was a nice addition after a long day. Even though I didn’t watch much TV, I appreciated having that option to relax with some entertainment.

Mary_Loves_Travel. Australia, 2024-06-15Read full review on

Convenient Parking

The hotel is situated on a quiet street, making it easy for me to park right outside. Although the receptionists couldn't assist, I felt comfortable leaving my car there throughout my stay.

JamesTravels. UK, 2024-08-30Read full review on

What’s included

General

Wi-Fi

Room features

Sitting area
Patio

Bathroom

Free toiletries
Sink

Location

Plutarco Elias Calles 205, 77000 Chetumal, Quintana Roo, Mexico, Chetumal, Mexico

Map view

Plutarco Elias Calles 205, 77000 Chetumal, Quintana Roo, Mexico, Chetumal, Mexico

City landmarks

Museums

Museum de la cultura maya

2000 ft

Museums

Museum of Mayan Culture

2100 ft

Square

Explanada De La Bandera

3600 ft

Calderitas

Oxtankah Ruins

4500 ft

Square

Fuente del Pescador

3000 ft

Bahia de Chetumal

Santuario del Manati

3700 ft

Blvd. Bahía 155

Aqui inicia Mexico malecon

2400 ft

Chetumal

Malecon Chetumal

2400 ft

Centro

Renaissance Statue

3700 ft

Palacio Municipal De Othon P. Blanco

2700 ft

Chetumal

casitas Park

4600 ft

Barrio Bravo

Bandshell and playground Chetumal

4600 ft

Heróico Colegio Militar 22

Museo Del Faro

4200 ft

Night club

Carpe Diem

4100 ft

Kinichna Zona Arqueologica

4500 ft

Planetarium

Planetario Yook'ol Kaab

1.5 mi

Zoo

Zoo Payo Obispo

1.5 mi

Beach

Dos Mulas

1.4 mi

Avenida Insurgentes Javier Rojo Gomezfrente Fovissste

Zoologico Payo Obispo

1.4 mi

Av Efraín Aguilar 488

Monumento al Mestizaje

1.3 mi

77020

Parque Del Queso

1.7 mi

Parks

Zazil Ecological Park

1.6 mi

Av. Revolución

Zazil Park

1.6 mi

Calle Manuel Acuña

Mujer Park

1.8 mi

Mall

Plaza de las Americas

2.2 mi

Mall

Las Americas Chetumal

2.2 mi

Nearby

Museums

Museum of the City of Chetumal

1300 ft

Miguel Hidalgo 47

Caimanes Park

1900 ft

Q.R.

Escuela Estatal de Danza q Roo

1300 ft

77000

La Chetumalena

1600 ft

Restaurants

Kaapehteria

1400 ft

Calle Alvaro Obregon 171 Centro

Cafe-Restaurant Los Milagros

1600 ft

Calle Zaragoza Othon P. Blanco S/N

Porque no/ Pues si Restaurante Pizzeria Gelato Artesanal

3000 ft

Boulevar Bahia

Loncheria La Costa

3300 ft

Calle Heroico Colegio Militar # 30 Between Isla Contoy & Vicente Guerrero

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

6.4/10

Nice

Rooms

5.0

Location

7.8

Service

8.8

Dining

5.0

Franklin

United States of America, December 2024

7.0/10

My stay at Hotel Platas had its ups and downs. On the one hand, the owner and staff were exceptionally helpful and pleasant, making me feel very welcome. The location was convenient, close to local markets and attractions. On the downside, the room I stayed in left quite a bit to be desired in terms of cleanliness and maintenance, and the amenities weren't great either. Overall, it had a nice atmosphere but could use some improvements in the rooms.

Rooms

5.0

The room I had was not in the best condition, with issues like mildew and old furnishings. Unfortunately, it wasn't very comfortable or clean.

Service

10.0

The service was fantastic! The owner, Juan Carlos, and his staff were genuinely caring, offering rides and ensuring my comfort.

Location

9.0

The hotel is conveniently located near local eateries and attractions, making it easy to explore the area.

Dining

Facilities

5.0

The facilities were quite basic, and I was disappointed that there were no towels available during my stay.

Sue

United States of America, December 2024

5.0/10

My stay at Hotel Platas was quite disappointing. The owner's absence made the experience feel impersonal, and while the air conditioning and Wi-Fi worked fine, the overall condition of the room left much to be desired. The location is decent, but I would recommend exploring other options in the area for a better experience.

Rooms

5.0

The room was quite shabby with black smudges on the walls, a malfunctioning bathroom window, and threadbare towels. The overall cleanliness was lacking.

Service

5.0

While the receptionist was young and did what they could, the service felt inattentive, particularly with not having more towels available.

Location

6.0

The hotel is located in a decent area, not far from restaurants and attractions, but there are certainly better options nearby.

Dining

5.0

There wasn't a dining experience to speak of at the hotel; other nearby options should be explored instead.

Facilities

5.0

Facilities were minimal, with no hot water in single rooms and a lack of basic amenities such as enough towels.

William

United States of America, December 2024

7.8/10

My stay at Hotel Platas was memorable mainly due to the exceptional hospitality from the owner and staff. They genuinely cared about our experience and helped us feel at home. While the room was clean and cozy, it had some issues that could be improved. Overall, it's a great budget option, though with some shortcomings.

Rooms

7.0

The room was clean and cozy, but the bathroom had issues and could use some updates.

Service

10.0

The owner, Juan Carlos, and his staff were incredibly thoughtful and attentive, making our stay special.

Location

8.0

Hotel Platas is centrally located, making it easy to access local attractions and markets.

Dining

Facilities

6.0

The hotel could improve in terms of amenities, as some facilities, like Wi-Fi, needed better maintenance.

Richard

United States of America, September 2024

6.8/10

I had a mixed experience at Hotel Platas. While the owner and staff were incredibly warm and attentive, the room itself left a lot to be desired in terms of cleanliness and maintenance. It’s definitely a great value for budget travelers, but be aware that some facilities might not meet your expectations.

Rooms

5.0

The room I stayed in was not very clean and had several maintenance issues. It felt quite neglected overall.

Service

10.0

The owner, Juan Carlos, and his staff were outstanding, offering rides and checking in on us frequently. Their kindness made a big difference in our stay.

Location

8.0

The hotel is conveniently located near several local markets and eateries, making it easy to explore the area.

Dining

Facilities

5.0

The amenities were quite basic and the hot water situation was frustrating. They also had issues with towel availability.